FAQ: Why Won’t My Canon Printer Scan?

You may need to update your printer/scanner driver. Connectivity is a possible issue – make sure any cables are secure, such as a USB connection. Your device driver for the Canon scanner may be outdated – or missing. Device drivers can become corrupted, which may cause your scanner to not work properly.

Why is my printer working but not my scanner?

Printer scanning to computer may not work because scan to PC setting is either disabled. The other reason behind scan function not working can be that the complete drivers are not installed on the system or PC. Then, restart both the PC & printer and try to scan again using HP printer. HP Print and Scan Doctor.

How do I get my Canon scanner to work?

How to Scan to Computer on Canon Printer

  1. Power ON your Canon printer and computer.
  2. Open the scanner unit and place a document on the platen.
  3. Start the IJ Scan Utility on your computer and click Auto.
  4. Modify the scan settings in the printer.
  5. Select the type of media loaded on the platen glass.
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Why isn’t my scanner connecting to my computer?

Check the cable between the scanner and your computer is firmly plugged in at both ends. If you’re connecting the scanner to a USB hub, connect it to a port attached directly to the motherboard instead. Unplug any other devices, particularly scanning devices, that may be causing a conflict with the scanner.

Why will my Canon printer print but not scan?

If you can perform a print but not a scan it is usually a software error. Update any software that you installed for your printer. Update the drivers. And finally, turn off and back on the device and try again.

How do I enable my printer to scan?

Replies (1) 

  1. Search Windows for your printer model name, and click the printer name in the list of results. HP Printer Assistant opens.
  2. Click Scanner Actions, and then click Manage Scan to Computer.
  3. Click Enable to activate the scan to computer option.

How do I get my Canon printer to scan to my computer wirelessly?

Change the printer setting to use wireless direct.

  1. Turn the printer on.
  2. Press the Setup button.
  3. Select Device settings and then press the OK button.
  4. Select LAN settings and then press the OK button.
  5. Select Wireless Direct and then press the OK button.
  6. Select Switch WL Direct and then press the OK button.

How do I fix no scanners detected?

How do I fix No scanners were detected?

  1. Check your scanner setup routine.
  2. Update the driver for your scanner.
  3. Reconfigure the scanner setup.
  4. Troubleshoot the hardware issue.
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How do I get my wireless printer to Scan to my computer?

Here’s a way to do it manually.

  1. Select Start > Settings > Devices > Printers & scanners or use the following button. Open the Printers & scanners settings.
  2. Select Add a printer or scanner. Wait for it to find nearby scanners, then choose the one you want to use, and select Add device.

How do I reconnect my scanner to my computer?

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  1. Click the Start logo.
  2. Click the settings icon.
  3. Click Devices.
  4. Click Printers & Scanners.
  5. Click Add a printer or scanner.
  6. Click your scanner’s name and click Add device.

How do I add a scanner to my Canon?

On computer, select Printers & Scanners in System Preferences. In Printers & Scanners dialog, click +, and then select Add Printer or Scanner. In Kind of Add dialog, select model name of printer or scanner with Bonjour Multifunction displayed. From Use, select Secure AirPrint or AirPrint.

How do I get IJ Scan Utility?

From Start menu, select All apps > Canon Utilities > IJ Scan Utility. Windows 8.1/Windows 8: Select IJ Scan Utility on the Start screen. If IJ Scan Utility is not displayed on the Start screen, select the Search charm, and then search for “IJ Scan Utility”.

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